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Cloud Applications
Customer Experience (CX) Enterprise Performance Management (EPM) Enterprise Resource Planning Human Capital Management (HCM) Supply Chain and Manufacturing (SCM )
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By Duxsm  /  September 17, 2020

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CX Marketing

B2C campaign management
Audience segmentation
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Customer acquisition
Data quality and enrichment
Complete B2B and B2C commerce
Customer loyalty and engagement
Smart content and authoring
Unified customer intelligence

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Sales automation with CX Mobile app
B2B service
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Sales performance management
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Configure, price, and quote
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Omnichannel digital experiences
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HOT
Self-service B2B commerce
Configure, price, and quote
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Unified direct and wholesale commerce
Customer loyalty and engagement

CX Service

B2C service for high-volume interactions
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Field service management
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Service Center for agent interactions
Customer data management
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Knowledge management
Advice and decision automation

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  • Oracle Responsys CX Marketing Platform Implementation Essentials | 1Z0-1032-20
  • Oracle CX Marketing Data Management Platform Implementation Essentials | 1Z0-1031-20
  • Oracle Eloqua CX Marketing Implementation Essentials | 1Z0-340-20
  • Oracle B2C Service Integration and Development Implementation Essentials | 1Z0-1034-20
  • Oracle Service Center Implementation Essentials | 1Z0-1038-20
  • Oracle Field Service Implementation Essentials | 1Z0-1003-20
  • Oracle Knowledge Management Implementation Essentials | 1Z0-1037-20
  • Oracle Intelligent Advisor Implementation Essentials | 1Z0-1035-20
  • Oracle B2B Service Implementation Essentials | 1Z0-1064-20
  • Oracle Customer Data Management Implementation Essentials | 1Z0-1063-20
  • Oracle CPQ Implementation Essentials | 1Z0-1033-20
  • Oracle Incentive Compensation Implementation Essentials | 1Z0-1062-20
  • Oracle CX Sales Implementation Essentials | 1Z0-1061-20
  • Oracle CX Commerce Implementation Essentials | 1Z0-1068-20

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